Gift Shop Purchaser/Merchandiser
Shorty’s is currently seeking a fast, friendly, outgoing, bright, multi-tasking individual to join our team in the role of Department Purchaser and Merchandiser for our Vancouver Gift Shop.
What will you be doing?
As part of our team, you will be responsible for a public offering of garden-centric gift ware, garden ornamentation and accessories that is consistent with Shorty’s prescribed retail principles, financial best practices, and the mission, vision, and values of the Company, through effective and diligent purchasing, pricing and merchandising. You will lead multiple team members to create and maintain an outstanding customer service experience for our customers and company. Additionally, your excellence in communication will be utilized in ongoing training of sales staff, interactions with our customers, the community, and across all levels of the company.
What are we looking for?
Four years progressively responsible retail, garden center industry or related experience, including one year of supervisory experience. Ability to create and monitor training and development for team members at multiple locations; Ability to address and resolve concerns from customers, associates, industry peers and vendors; Ability to demonstrate integrity and respect at all levels of the organization. Create, monitor, and enforce a standard of excellence that reflects the Shorty’s brand; Passion for our brand and product; Experience thriving in a semi-autonomous environment.
A large component of this customer facing position includes understanding and utilizing Shorty’s dispatch system for customer deliveries. Also, exceptional sales and operational skills in a customer-service environment; Strong leadership skills with the ability to coach and mentor team partners; Strong interpersonal and team-building skills; Strong problem solving skills; Organization and planning skills including ability to manage multiple tasks simultaneously; Knowledge of customer service and sales techniques; Ability to communicate clearly and concisely, both orally and in writing; Capability to effectively handle and manage confidential and sensitive information; Familiarity with computer programs such as Word, Excel, and Outlook; Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
What is in it for you?
Shorty’s Garden Center recognizes its employees are among its most valued assets. Salaries for our associates are competitive and commensurate with experience.
To apply, please print the application and bring in to either Shorty’s location with a cover letter and resume.